Pricing
Nox offers a fully managed rental solution, offering our partners peace of mind that their properties are being presented in the best possible manner, 365 days a year. In order to achieve our market-leading service we have a range of pricing schedules as follows.
Rental & Concierge Fees:
20% inc VAT
All rental-related activity including the following:
- Professional photography, videos & content management across all platforms.
- Distribution & pricing management
- Guest, Online & Agency enquiry management and administration
- Pre-arrival and post-departure inspections
- 24/7 guest concierge services
- Management of guest feedback, complaints & queries
Billed monthly, and calculated on each rental.
Our management fees are calculated on the “nett” rate we charge out. Ie; the rate after any 3rd party distribution costs.
Property Management & Administration Fees:
(Property Size)
- Administrative support services to suppliers, accountants & auditors, 3rd parties including payments to municipalities and ad hoc financial performance management.
- Performance reporting on revenue.
- Quality & standards control – inventory management, regular preventative maintenance inspections.
- Consulting services for property improvements & general project management.
- Credit card merchant fees & online distribution costs.
- Management & Supervision of Owner-employed Housekeeper.
- Hospitality items – tea, coffee, wine, oil, vinegar, salt, pepper, guest welcome packs
Billed monthly from date of signature.
- 1 or 2 bedrooms: R1,500 per month
- 3 or 4 bedrooms: R1,750 per month
- 5 or 6 bedrooms: R2,000 per month
- 7 + bedrooms: R2,250 per month
“Owner booking” guest relations services:
R750 inc VAT per booking
- Pre-arrival administration
- Collection of guest details
- Arrival planning – housekeeping preparation; welcome pack
- Meet and greet at the property
- 24/7 concierge services
- Departure inspection
Billed per service, monthly.
Housekeeping & laundering: Determined by property size
(Inc VAT)
| BEDROOMS | LABOUR CHARGE | CHARLOTTE RHYS | CHEMICALS & CONSUMABLES | MONTHLY CHARGE |
| 1 | R2,900 | R50 | R150 | R3,100 |
| 2 | R3,900 | R100 | R300 | R4,300 |
| 3 | R4,900 | R150 | R450 | R5,500 |
| 4 | R7,450 | R200 | R600 | R8,300 |
| 5 | R7,450 | R250 | R750 | R8,500 |
| 6 | R7,450 | R300 | R900 | R8,700 |
| 7 | R7,450 | R350 | R1,050 | R8,900 |
| 9 | R7,450 | R450 | R1,300 | R9,450 |
- Labour (6 days a week; Monday to Saturday)
- All labour relations, training, disciplinaries & performance management
- Staff uniforms & aprons
- Employee leave management
- Cleaning chemicals; washing powder; kitchen cloths & sponges
- Charlotte Rhys guest toiletries and room sprays
- Toilet paper
- External laundry: (This will be charged in the following circumstances:)
- When we have a departure/arrival on the same day or next day arrival. Our larger properties require 3 to 4 days to do a full linen changeover, so during times of high occupancy, the linen will be sent to the laundromat.
- When guests are in-house we respect their privacy and it’s challenging to do a full load of washing and ironing in the living areas. Our staff are trained to be discreet and to send linen off-site if guests are in residence regularly.
- Guests use the machines frequently.
- Sunday & Public Holiday overtime where required to attend to a clean of either an occupied property or in the event of a departure/arrival. Charged at R380 per day.
- First month’s housekeeping starter pack for new properties will be billed on a per-item basis for both Charlotte Rhys & Chemicals and Consumables.
Billed monthly.
Notes
Nox works on a performance fee basis. From the onset, we aim to provide our partners with a realistic indication of the revenues that can be achieved through the property. Should you not be satisfied with the level of income received, please discuss this with your PRO or Nick Taylor.
Nox is required to register our Owners for specialist insurance cover for guest screening, breakages and damages. This is underwritten by Superhog and there is an annual fee of R450 per property, charged in June. More info here.
The above prices will be effective until 30/04/2023.